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Hospitality & Tourism
Zoho solutions for hospitality & tourism
Hotels, lodges, and tour operators need systems that handle bookings, guest relationships, and complex financial operations seamlessly. We configure Zoho to manage your entire guest lifecycle — from first enquiry to post-stay follow-up.
What we implement
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Guest CRM with booking history and preferences
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Reservation management via Zoho Creator
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Revenue management and rate optimization
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Housekeeping and maintenance tracking
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Tour package quotation and invoicing
✓
Multi-property financial consolidation
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Guest feedback and review management
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Commission tracking for travel agents
Zoho products used
Books CRMZoho Desk
Analytics Creator
Case study
Boutique hotel group in Zanzibar
Built a custom booking and guest management system on Zoho Creator integrated with Zoho Books for a 3-property hotel group. Automated guest communications increased review scores by 22%.