Hospitality & Tourism
Zoho solutions for hospitality & tourism
Hotels, lodges, and tour operators need systems that handle bookings, guest relationships, and complex financial operations seamlessly. We configure Zoho to manage your entire guest lifecycle — from first enquiry to post-stay follow-up.
What we implement
✓
Guest CRM with booking history and preferences
✓
Reservation management via Zoho Creator
✓
Revenue management and rate optimization
✓
Housekeeping and maintenance tracking
✓
Tour package quotation and invoicing
✓
Multi-property financial consolidation
✓
Guest feedback and review management
✓
Commission tracking for travel agents
Zoho products used
Books
CRMZoho Desk
Analytics
Creator
Case study
Boutique hotel group in Zanzibar
Built a custom booking and guest management system on Zoho Creator integrated with Zoho Books for a 3-property hotel group. Automated guest communications increased review scores by 22%.